Terms of Service
Last updated: 3 October 2026
Ringkasan dalam bahasa Melayu
- SpeakMelayu menawarkan kursus bahasa Melayu dalam talian secara langganan bulanan. Minggu 1 setiap kursus percuma.
- Langganan diperbaharui setiap bulan dan boleh dibatalkan bila-bila masa. Akses kekal hingga akhir tempoh yang telah dibayar.
- Cikgu AI ialah tutor kecerdasan buatan. Ia boleh tersilap, jadi gunakan sebagai rakan latihan, bukan sumber rasmi.
- Sijil SpeakMelayu ialah sijil penyertaan kursus, bukan kelayakan bertauliah.
- Jangan berkongsi kod akses anda dengan orang lain.
- Terma ini tertakluk kepada undang-undang Malaysia. Versi bahasa Inggeris di bawah ialah versi rasmi.
1. Who we are
SpeakMelayu ("we", "us") provides online Malay-language courses, practice tools and an AI tutor called Cikgu AI at speakmelayu.com. You can reach us at [email protected]. By using the site, you agree to these terms.
2. Who can use SpeakMelayu
You may use SpeakMelayu if you are 18 or older, or if you are younger and a parent or guardian has agreed to these terms and pays for the subscription.
3. Free lessons and subscriptions
- Week 1 (or Topic 1) of every course is free and needs no payment.
- Full courses are sold as monthly subscriptions, priced in US dollars on our pricing section. Payments are processed by Stripe; we never see or store your card number.
- Your subscription renews automatically each month until you cancel. You can cancel at any time from "Manage subscription" in your lessons, and you keep access until the end of the period you have paid for.
- If we change a price, we will tell existing subscribers by email at least 14 days before it applies to them.
- Refunds are covered by our Refund and Cancellation Policy.
4. Your access code
After payment you receive an access code that, with your email, unlocks your courses on any device. Keep it private. Accounts are for one learner; sharing access codes or reselling access is not allowed, and we may suspend access that is clearly being shared.
5. Cikgu AI and credits
- Cikgu AI is an artificial-intelligence tutor for speaking and writing practice. Its replies are generated automatically and can contain mistakes. Do not rely on it for official, legal, medical or exam-critical decisions.
- Cikgu Pantas is included with every subscription, up to a daily message limit shown in your lessons. Cikgu Mahir and Cikgu Pakar use credits, which you can buy in packs or earn by inviting friends.
- Credits never expire, but they can only be used while you have an active subscription. Credits have no cash value and cannot be transferred.
- Please use Cikgu AI for language practice only. Do not use it to create harmful, abusive or illegal content. We may limit or stop access if it is misused.
6. Certificates
When you finish every unit of a course and pass every quiz, you can request a SpeakMelayu certificate of completion. Anyone with the certificate number can check it on our verification page, which shows the name you entered, the course and the date. A SpeakMelayu certificate is not an accredited qualification and does not replace a university grade, an SPM result or any official language test.
7. Invite-a-friend programme
Subscribers can share a personal invite code. A friend who uses it gets the advertised discount on their first month, and the subscriber receives Cikgu AI credits for each friend who subscribes. Using your own code, creating accounts only to collect rewards, or other abuse may lead to the rewards being removed. We may change or end the programme at any time; rewards already earned are kept.
8. Our content
The lessons, dialogues, illustrations, audio, quizzes and other materials on SpeakMelayu belong to SpeakMelayu or are used with permission. You may use them for your own learning. You may not copy, publish, sell or share them in bulk, or use automated tools to download them.
9. Availability and changes
We work to keep SpeakMelayu available and accurate, and we regularly improve the courses. We may update, reorganise or replace lessons and features. The site may occasionally be unavailable for maintenance or for reasons outside our control.
10. Liability
SpeakMelayu is provided for language learning. To the extent the law allows, we are not liable for indirect or consequential losses, and our total liability to you is limited to the amount you paid us in the three months before the claim. Nothing in these terms limits rights you have under the Consumer Protection Act 1999 or other laws that cannot be excluded.
11. Changes to these terms
We may update these terms. The date at the top shows the latest version. If a change significantly affects paying subscribers, we will tell you by email before it takes effect.
12. Governing law
These terms are governed by the laws of Malaysia. If there is a difference between the English text and the Malay summary, the English text applies.
13. Contact
Questions about these terms: [email protected]. See also our Privacy Policy.